Your Dialog kitchen is accompanied with a warranty card.. This is our commitment which ensures your peace of mind This is our responsibility with regard to everything which we have recommended to you and for which you have placed your trust in us. Please read the safety requirements, the operating instructions and the recommended use. The warranty is valid when a warranty card is provided and subject to other conditions. We have also specified the cases in which the warranty shall not be valid Operating instructions
During the warranty period Dialog services its customers through its specialized service.
This service is provided for furniture modules, accessories, components, worktops, wall panels (without the electrical appliances and gas). When a requisition is received (by e-mail, SMS or telephone) on the same day or not later than 3 working days the Dialog service unit will contact you in order to remove the fault in your kitchen. The requisition needs to specify the warranty card number, name, address, contact telephone number, as well as a description of the fault.
The removal of faults during the warranty period is carried out only for kitchens of the Dialog brand and only for furniture modules, components and systems which were manufactured, assembled and covered under warranty by Dialog LTD. The company does not render repair services of kitchen furnishing, parts thereof or water supply, drainage and power systems, extractor systems of other companies or people.